24 Hour Emergency Support

emergency-support Please reference the Customer Support Information below: The directory below provides direct carrier technical and service support contact information.  
Carrier Phone Email
AT&T Customer Support: (800) 246-8464; MI, OH, IL, IN, WI  
CenturyLink Customer Support: (800) 524-5249  
Charter Business Customer Support: (800) 314-7195 Tech Support: (800) 314-7195  
Comcast Coax: (800) 391-3000 PRI: (877) 543-3961 Ethernet: (800) 741-4141 Blended Orders: (855) 368-0600  
EarthLink Business Customer Care: (855) 352-2731 customercare@earthlinkbusiness.com
Frontier Technical Support: (800) 239-4430  
Integra Customer Support: (866) 871-1114  
Level 3 Customer Support: (877) 253-8353 Technical Support: (877) 453-8353  
Lynx Network Group Customer Care: (877) 585-5969  
MegaPath Technical Support: (800) 455-5546 support@megapath.com
One Communications Customer Support: (800)962-2488  
Paetec Customer Service: (877) 340-2600 Customerservice@paetec.com
TelNet Customer Care: (800) 508-1254  
Time Warner Telecom Maintenance and Repair: (800) 829-0420 Customer.care@twtelecom.com
US Signal Customer Support: (888) 663-1700  
Windstream Customer Support: (855) 340-2001 (level 1); (855) 340-2002 (level 2); (855) 221-2141 (level 3)  
XO Communications Customer Support: (800) 421-3872  

Bandwidth Partners team can be reached at:
Telephone: 248.990.3272
Fax: 231.898.6430
Monday – Friday 8:00 – 5:00 ET